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Legal

Grievance redressal

To raise a complaint, message Telegram @eazupay (https://t.me/eazupay) or email qrmflow@gmail.com with your merchant ID, order ID, UTR or TXID and a short description. We acknowledge complaints and keep you updated until they are resolved.

What to include

  • Merchant ID or registered email
  • Order ID
  • UTR (for UPI/bank) or TXID (for USDT)
  • Screenshot of the issue
  • What outcome you expect

Grievance officer

  • Name: Cahnkiko
  • Email: qrmflow@gmail.com
  • Telegram: https://t.me/eazupay
  • Address: EazuPay Private Limited, Bao Ding Lu 230hao 6lou, HongKou District, Shanghai, 200028, China

Escalation

If you are not satisfied with the first response, write to the grievance officer, Cahnkiko, at qrmflow@gmail.com with your complaint details.

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Last updated: 30 October 2026