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Help and support

For help with a payment, withdrawal, P2P trade or integration, message EazuPay support on Telegram (@eazupay) with your merchant ID and order ID.

Before you contact us

Check the order status in your dashboard
For a missing deposit, have the order ID and UTR ready
For API issues, check your IP whitelist and signature
For P2P, open Trade history to see the hold countdown and admin notes

Popular topics

Payment shows pending
Withdrawal OTP not received
Callback not reaching my server
Connecting the Telegram bot

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Related pages

Last updated: 30 October 2026